We are receiving reports that provisioned roles for Gateway and Concur do not match what was submitted by control points.
Auditing is in progress to resolve discrepancies in provisioning. Departments should pause non-urgent requisitions and expense reports, especially if you have already seen incorrect role assignments for your departments.
If you receive a Gateway requisition or Concur expense report that does not match your assigned role, please let your Role Security Administrator (RSA) know. RSAs have been tasked with collecting issues and submitting tickets on behalf of their respective areas.
If you have assigned a requisition to yourself for a Financial Reporting Unit (FRU) or project value that does not belong to you, please unassign it.
If you have further issues or questions, please visit our support page, or call 805-893-5400.