There are several ways to get support with the new financial system, whether you have a process-related question or technical issue.
Notice: The FMM Help Desk call center will be closed December 22 through January 2 and will reopen on Monday, January 5
Submit a FMM Help ticket in ServiceNow for assistance with all financial systems and services
Not sure how to fill out the FMM Universal Request form? Detailed information and instructions are available here.
Need immediate assistance?
Call the FMM Help Desk at 805-893-5400 (available Mon-Fri, 10am-3pm)
Before You Request Help:
Self-Guided Resources
The Office of Financial Training has developed a variety of resources to help you navigate new systems and processes.
Known Issues Tracker
Stay informed with the most up-to-date information on current issues affecting financial processes and reports.
Additional topics will be added as needed